How Independent Insurance Agents Offer Superior Customer Service During Claims

Filing an insurance claim can be stressful and confusing. Many assume that going through a big-name insurance company will result in quicker service and better claim handling. However, independent insurance agents, like those at John A. Barton Insurance Agency, are known for providing superior customer service throughout the claims process. Here’s why:

Personal Attention During a Crisis

When you’re dealing with damage to your home, an auto accident, or a business loss, you need immediate support. Independent agents take a personal approach to handling claims. At John A. Barton Insurance, we are with you every step of the way, ensuring your claim is processed efficiently. You won’t be dealing with long hold times or automated systems; instead, you’ll have a dedicated agent on your side.

Faster, Smoother Claims Process

We understand Michigan’s insurance regulations and can help expedite the claims process. Because we have relationships with multiple carriers, we can communicate directly with them on your behalf, ensuring that your claim is handled quickly and fairly. Our goal is to get you back on your feet as soon as possible.

Advocacy for Your Best Interests

At John A. Barton Insurance, we work for you, not the insurance companies. If a claim is disputed or not resolved to your satisfaction, we’ll fight on your behalf. Independent agents are often better equipped to advocate for clients during claims disputes, ensuring you get the settlement you deserve.

Long-Term Claims Support

After your claim is settled, we continue to support you. Whether it’s reviewing your coverage or adjusting your policy, we make sure you’re protected moving forward. This level of ongoing care is hard to find with larger insurance companies.

In Conclusion:
The next time you need to file a claim, consider the personal support and advocacy that an independent agent can provide. Contact John A. Barton Insurance Agency to learn more about how we can assist you with home, auto, business, or life insurance claims.